UNKNOWN SKIN


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Shipping and Returns


SHIPPING
We aim to process and dispatch all orders within 1-2 working days.
During busy periods, this may take longer. Please message us beforehand for times.


For UK orders
standard shipping (2-3 working days) £3.80  
express shipping (1 working day) £5


For EU orders
standard shipping (5 working days) £12


For USA orders

standard shipping (5-7 working days) £14
express shipping (1-2 working days) £20




Please note you are responsible for any customs charges related to your order if these apply.





RETURNS

We accept all returns within 30 days for a full refund. Unfortunately, we are unable to offer a refund or exchange on items returned beyond this period.






DAMAGED GOODS

If the item arrives broken or damaged, please contact us here within 30 days and we will accept a return or exchange






QUESTIONS?

please contact us at hello@unknownskincare.com